Contact Us: Reach The Wilde Florist NZ Review Team
Got a correction, a partnership pitch or some honest feedback? Flick us a message and a real person on the New Zealand review team will get back to you.
Kia ora, and thanks for stopping by. The Wilde Florist is an independent New Zealand gambling comparison site, and we genuinely read everything our readers send through. Whether you have spotted an error in one of our reviews, you run an operator and want to talk, or you simply want to tell us how we are doing, this is the place to do it.
The quickest way to reach us is by email at [email protected]. Prefer a form? Use the one below — it lands in the same inbox.
Response time
We aim to reply to every genuine enquiry within two New Zealand business days (Monday to Friday, NZST). Corrections to live pages jump the queue; partnership enquiries may take a little longer while our editors take a proper look.
What to contact us about
To help us route your message to the right person and reply faster, it helps to know what bucket your enquiry falls into. Most messages land in one of three:
Great reasons to write
- Corrections & updates — spotted an out-of-date bonus, a wrong payout time, a broken link, or a fact that needs a second look? Tell us the page and what is off and we will check it against the operator.
- Partnerships & media — operators, affiliate managers, PR teams and journalists can pitch here. Include who you represent and what you have in mind.
- Reader feedback — ideas for guides you want, sites you want reviewed, or a note on what is working (and what is not) on the site.
What we cannot help with
- Recovering money or settling a dispute with a casino — we are reviewers, not a regulator. Complaints about a licensed operator go to the Department of Internal Affairs (DIA).
- Account, deposit or withdrawal problems — contact the operator's own support team directly.
- Gambling-harm crises — please call the helplines in the support box below rather than waiting on email.
Send us a message
Fill in the fields below and hit send. All fields are required so we have enough to reply properly. The more detail you give — especially a page URL for corrections — the faster we can sort it out.
Direct contact details
If forms are not your thing, reach us the old-fashioned way:
- General enquiries: [email protected]
- Corrections: use the same address with “Correction” and the page URL in the subject line.
- Partnerships: use the same address with “Partnership” in the subject line.
- Where we are based: Aotearoa New Zealand. We operate online only — there is no public office to visit.
A note on privacy
Anything you send is used solely to handle your enquiry and is stored in line with the New Zealand Privacy Act 2020. We do not sell or share your details with gambling operators. Read the full Privacy Policy for the detail.
Frequently asked questions
How quickly will The Wilde Florist reply to my message?
We aim to reply to every genuine enquiry within two New Zealand business days. Corrections to published reviews are prioritised and usually actioned faster, while partnership enquiries can take a little longer as they are reviewed by our editorial team.
Can The Wilde Florist help me with a dispute against a casino?
We are an independent review site, not a regulator, and we cannot recover funds or settle disputes on your behalf. For complaints about a licensed operator, contact the Department of Internal Affairs (DIA), which oversees gambling under the Online Casino Gambling Act 2026 once the regime goes live on 1 December 2026. If gambling is causing you harm, call the Gambling Helpline NZ on 0800 654 655.
How is my information handled when I contact you?
Any details you send are used only to respond to your enquiry and are handled in line with the New Zealand Privacy Act 2020 and our Privacy Policy. We never sell your contact details to gambling operators or third parties.
Do you accept guest posts or paid links?
We do not publish guest posts or sell editorial links — our rankings stay independent. Commercial relationships are disclosed and never change a rating. If you have a genuine partnership idea, pitch it via the form and our editors will weigh it on its merits. See how we rate for our full methodology.
Want to know who is behind the reviews? Meet the people on our authors page, or read more about us and the way we test sites.
Written and maintained by The Wilde Florist editorial team. See our authors and how we rate. Last updated 2026.
Play it safe
Gambling should always be fun, never a way to make money. If it stops feeling that way, free and confidential help is available 24/7 from the Gambling Helpline NZ on 0800 654 655 and the Problem Gambling Foundation of New Zealand. You must be 18 or older to gamble. Read our responsible gambling guide.